Dr. Mai Nguyen talks about the power of design thinking and how it’s being applied to financial institutions like credit unions to advance economic empowerment and social justice. Director of the Design Lab at UCSD and a Filene Research Institute Fellow, Mai has dedicated her career to addressing systemic discrimination and policies that create inequities in access to capital, housing, and more.
Currently, she is focusing on the study and expansion of credit unions as a catalyst for community transformation. Listen for a fascinating take on the social responsibility of credit unions, the significant community investments they’ve made in recent years, and how design thinking can transform them into a true force for equity.
KEYWORDS: Pro Bono Perspectives Podcast, Danielle Holly, Mai Nguyen, The Filene Institute, Filene Institute, Design Lab, The Design Lab, UCSD, Credit Unions, Design Thinking, social justice, Racial Justice, economic empowerment, equity, The Filene Research Institute, Filene Research Institute, Common Impact