Windstream Enterprise receives Avaya 2019 Innovation Partner of the Year Award
March 05, 2019 at 09:30 AM EST
LITTLE ROCK, Ark., March 05, 2019 (GLOBE NEWSWIRE) -- Windstream Enterprise (WE), a leading supplier of advanced network communications, announced today that Avaya, a global leader in contact center solutions, has named Windstream Enterprise as U.S. Innovation Partner of the Year at Avaya ENGAGE® 2019 in Austin, Texas. The award recognizes Windstream Enterprise for its continuous innovation as a provider of Avaya IX Contact Center Digital solutions as part of its contact center solution offering.
“It’s an honor to once again be recognized by Avaya for our continued innovation with our cloud-based deployments of Avaya IX Contact Center Digital,” said Layne Levine, president of Windstream Enterprise & Wholesale. “These solutions help enterprises engage their customers and deliver a superior customer experience across channels in a rapidly scalable and flexible manner.”
In 2018, Windstream Enterprise became Avaya’s first U.S. XCaaS provider to incorporate Avaya IX Digital, including Oceana and Breeze for Digital as part of its contact center services strategy to enable migrations from premises-based systems to the cloud. This past year, Windstream has shown the strength of Avaya IX Digital in its XCaaS portfolio, adding new functionality that helps to empower their enterprise clients to deliver better customer experiences.
In addition to UCaaS/CCaaS offerings, Windstream Enterprise offers its proprietary OfficeSuite UC®, SD-WAN Concierge™, Cloud Connect and industry-leading Wi-Fi services. It also offers a range of complementary network and communications solutions including Managed Network Security, Wavelength Services with Optical Encryption, Switched Ethernet and Fixed Wireless. Collectively, these solutions help enterprises connect, transform and elevate their business on the path to transformation. More at windstreamenterprise.com.