Pandemic Fuels Demand for Workforce Management Services
February 18, 2021 at 09:00 AM EST
ALM Intelligence Pacesetter Research analyzes providers across the legal, insurance, consulting, and technology services markets
New York, NY – February 18, 2021 – New research from ALM Intelligence finds the coronavirus pandemic has triggered unprecedented levels of demand for workforce management services across all segments of the professional services market. In its first-ever Pacesetters report on workforce management, ALM Intelligence examines the strategies and service offerings of 19 providers identified as Market Leaders by the ALM Pacesetter Advisory Council. The report, ALM Intelligence Pacesetter Research: Workforce Management Services 2021-2022, assesses these firms for their ability to deliver client impact in today’s challenging business environment.
“The pandemic has accelerated trends that providers of workforce management services have been talking about for many years,” says Liz DeVito, Associate Director and ALM Intelligence Pacesetter Research Analyst. “The context has shifted somewhat by placing new priorities on growing revenue in a locked-down economy and sustaining productivity in a remote work environment, however, providers also are focusing clients on the long-term need to build a stronger foundation for innovation and resilience in the face of continued uncertainty.”
ALM Intelligence evaluates providers’ abilities to bring the full advantage of their extended organization, innovation capability, service delivery model, and brand eminence to create impact and value for clients. Pacesetter Research evaluated the workforce management capabilities of 19 professional services providers for this research, including Accenture, AIRINC, Aon, Bain & Company, Baker McKenzie, Buck, EY, IBM, Jackson Lewis, Korn Ferry, Littler Mendelson, Mercer, North Highland, Ogletree Deakins, ManpowerGroup Talent Solutions, PwC, Trianz, Willis Towers Watson and Workforce Insight. Within this cohort, four ALM Pacesetters in Workforce Services Management were identified: EY, Korn Ferry, ManpowerGroup Talent Solutions, and PwC.
ALM Intelligence Pacesetter Research provides independent, objective research to providers and buyers of professional services, coupled with practical insights that inform the decision-making process for strategic planning and procurement professionals.
For more information or to obtain the full versions of the ALM Intelligence Pacesetter Research series, visit: https://www.alm.com/intelligence/pacesetter-research/ or contact our Strategic Accounts Manager, James Doyle at JDoyle@alm.com.About ALM Intelligence
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