Ambetter Leverages Technology to Improve the Enrollment and Membership Experience
November 12, 2020 at 07:00 AM EST
ST. LOUIS, Nov. 12, 2020 /PRNewswire/ -- Ambetter is utilizing technology to offer consumers personalized, step-by-step, virtual guidance to make the enrollment process easier and help members get the most out of their health plan coverage. From Ambetter's one-stop online enrollment platform to Amber, an artificial intelligence (AI)-powered virtual assistant, consumers are able to easily navigate the experience of enrolling in and using their health coverage during open enrollment and beyond.
"As technology evolves, Ambetter must also adapt to the new ways people prefer to engage with their health coverage," said Michael F. Neidorff, Chairman, President and CEO for Centene. "We are committed to making the insurance experience personalized and seamless, and through these new technologies, we're able to alleviate any roadblocks that prevent people from getting the most out of their healthcare."
During open enrollment, Ambetter is extending three key technology services to members and those shopping for health insurance to simplify the experience:
The open enrollment period for the Health Insurance Marketplace runs through Dec. 15, 2020. For more information about Ambetter and its health coverage plans, please visit www.ambetterhealth.com.
SOURCE Centene Corporation