Probably the most frequently mentioned quote I’ve heard during this pandemic is by Lenin, "There are decades where nothing happens; and there are weeks where decades happen". Clearly, 2020 has dramatically escalated business transformation – both in terms of challenges and opportunities.
To gain insight, on August 27, 2020, I moderated a panel of leaders in: financial services, retail, manufacturing, infrastructure, technology and telecommunications to talk about leadership during the pandemic and their view of the future. Many ideas emerged including: 5G, ESG, BlueJeans video-conferencing, and the virtual customer experience. The panel was: