Air Canada Unveils Details of Transformed Aeroplan Program, Offering More Value and New Benefits
August 11, 2020 at 06:30 AM EDT
MONTREAL, Aug. 11, 2020 /PRNewswire/ - Air Canada today revealed the details of its transformed Aeroplan loyalty program, outlining the program attributes and credit card benefits members can enjoy when the new program launches November 8, 2020. The new Aeroplan program offers customers more personalized, flexible and easier-to-use features, delivering a truly rewarding loyalty experience. Additionally, the program is poised to provide better value for Aeroplan credit card holders redeeming flights on Air Canada than the value provided by major Canadian bank travel programs.
"Air Canada promised an outstanding new Aeroplan that would be among the best travel loyalty programs in the world, and we are fulfilling that promise," said Calin Rovinescu, President and Chief Executive of Air Canada. "The new Aeroplan program, which has been extremely well thought through, has been eagerly anticipated as a key driver of our ongoing transformation, this is more important than ever as airlines compete to earn and retain customer loyalty in a rapidly changing environment."
"Since we announced our commitment to improve Aeroplan, we've been listening to feedback from more than 36,000 consumers; we've benchmarked against loyalty and frequent flyer programs from around the globe, and we've completely rebuilt our digital infrastructure," said Mark Nasr, Vice President, Loyalty and eCommerce at Air Canada. "The result is a truly responsive and flexible loyalty program delivering a more rewarding experience so that members can travel more and travel better."
Beginning November 8, 2020, current Aeroplan accounts will seamlessly transition to the transformed program, including existing Aeroplan membership numbers. Aeroplan miles will be known as "Aeroplan points," and existing balances of miles will be honoured on a one-to-one basis. Also, all Aeroplan credit cards will continue to earn Aeroplan points.
With the launch, members will enjoy an exciting range of new benefits, including new features on Aeroplan credit cards, many never offered before in Canada. Full details can be found at www.aircanada.com/aeroplan. Here are some important highlights to discover:
Improved Value on Flight Rewards
It's always a great time to use your points, and Aeroplan offers flight rewards to hundreds of destinations worldwide on Air Canada and its partner airlines. The transformed Aeroplan will offer Members an integrated experience with the ability to search and redeem for flight rewards at aircanada.com or on the Air Canada app. Other improvements include:
More Options for More Members
Aeroplan has something for everyone and will make travel even better with new features such as:
Upgraded Aeroplan Elite Status
The transformed Aeroplan will continue to offer six membership levels – entry-level Aeroplan Debut, along with five Elite Status levels: Aeroplan 25K, 35K, 50K, 75K, and Super Elite. All the most popular Elite Status benefits remain, along with some exciting improvements beginning in 2021, including:
All-New Aeroplan Credit Cards
The totally redesigned Aeroplan co-branded credit cards are the only ones in Canada that offer extensive Air Canada travel perks. Members who hold eligible credit cards issued from our card partners TD, CIBC and American Express will earn rewards more quickly and access unique new benefits:
For a list of Air Canada travel benefits for Aeroplan credit card holders, please visit: aircanada.com/cards.
For more information on the new features, or to enroll in the program, visit: www.aircanada.com/aeroplan.
This communication is provided for information purposes only and does not constitute a change to Aeroplan's Terms and Conditions. Updated terms and conditions reflecting the proposed changes to the Aeroplan program will be provided at a later date. Note that the number of destinations available to Aeroplan members is based on the published 2019 route network of Air Canada and its airline partners. Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, available destinations may vary.
About Air Canada
Air Canada is Canada's largest domestic and international airline. Canada's flag carrier is among the 20 largest airlines in the world and in 2019 served over 51 million customers. Air Canada is a founding member of Star Alliance, the world's most comprehensive air transportation network. Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax, which also named Air Canada the 2019 Best Airline in North America. For more information, please visit: aircanada.com/media, follow Air Canada on Twitter and LinkedIn, and join Air Canada on Facebook.
Sign up for Air Canada news: aircanada.com
View original content to download multimedia:http://www.prnewswire.com/news-releases/air-canada-unveils-details-of-transformed-aeroplan-program-offering-more-value-and-new-benefits-301109775.html
SOURCE Air Canada