West Virginia American Water Reminds Customers to Prepare Their Homes for Winter to Prevent Frozen Pipes
December 07, 2017 at 12:25 PM EST
With the onset of freezing temperatures this week and lows in the teens and 20s forecasted into the weekend, West Virginia American Water is advising homeowners to take simple steps to help prevent household pipes from freezing.
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West Virginia American Water tips on preparing your home for winter (Graphic: Business Wire)
“There are a number of simple and cost-effective ways our customers can protect vulnerable areas of their homes to avoid frozen pipes that can burst and result in costly damage,” said West Virginia American Water President Brian Bruce. “Protecting your home against the cold helps save on energy bills and safeguards your plumbing against the threat of breaks.”
Property owners are responsible for maintenance of the water service line from the curb to the house, as well as any in-home piping. West Virginia American Water encourages residents to take the following precautions to reduce the risk of freezing and bursting pipes:
Before the cold sets in:
When temperatures are consistently at or below freezing:
If your pipes freeze:
When you are away:
Visit West Virginia American Water’s Facebook page (Facebook.com/wvamwater) to view a video with helpful winter preparedness tips and a demonstration of wrapping pipes with insulation.
Help report water main breaks:
West Virginia American Water also advises that sub-freezing temperatures can hasten aging water mains to break and cause unsafe driving conditions. If you see a leak, or your water service is disrupted, please contact the company’s customer service center at 1-800-685-8660.
West Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest water utility in the state, providing high-quality and reliable water services to approximately 550,000 people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. The company employs more than 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found at www.westvirginiaamwater.com.